Milton Surgery - Information for new patients wishing to join the doctors surgery

Noticeboard

NHS Flu Clinics

We have began to take orders of the free NHS Flu jab and will be holding clinics to administer these jabs on the following dates:

17th-21st September

24th-28th September

8th-12th October

15th-19th October

The appointments on these dates will vary between morning and afternoon slots. If you would like more details, please contact the surgery and the reception team will help you.

If you are not able to attend an appointment you have booked, for whatever reason, please let us know. We can then offer that appointment to someone else who needs it.

Alternatively, there are a wide range of other local NHS services available, including:

NHS 111

NHS 111 can help residents if they need medical help or advice urgently but it’s not a life-threatening situation. Open 24/7, 365 days a year, NHS 111 connects patients to a team of fully trained call advisers who are supported by experienced nurses, paramedics, and GPs.

They will ask questions to assess the symptoms, and give healthcare advice or direct the caller to a local NHS service. If necessary, they can also call an ambulance or direct people straight to A&E. Calls to NHS 111 are free from a landline or mobile phone.

GP out-of-hours service (OOH)

You can access the GP out-of-hours service by calling NHS 111. The NHS 111 team will assess your condition over the phone and if they think you need to be seen by a health professional, they will refer you to the OOH GP service.

Self-care

Many minor illnesses can be treated at home with basic medicines that are available from your local pharmacy. Stocking up on essential medicines can help you avoid a trip to the GP or even A&E. Medicine cabinet essentials include:

painkillers such as aspirin, paracetamol, and ibuprofen
anti-diarrhoea tablets and rehydration powders
indigestion treatment
bandages and plasters
antiseptic cream or spray
first aid kit

Pharmacies

Local pharmacies can offer expert advice and treatment for a wide range of common conditions and minor injuries.

Pharmacies can help with a range of things including aches and pains, hangovers, colds, emergency contraception, and non-prescription medication. General opening times for pharmacies can be found at www.nhs.uk

Minor Illness and Injury Units

There are a number of Minor Illness and Injury Units (MIIU) across the county that can treat a range of minor illnesses and injuries such as sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings. No appointment is needed.

Peterborough MIIU

Monday – Sunday: 8am-8pm

Bank holidays: open 8am-8pm

Ely MIU

Monday – Friday: 8.30am-6pm

Saturday/Sunday: 8.30-6pm

Bank holidays: 8.30-6pm

Doddington MIU

Monday – Friday: 8.30am-6pm

Saturday/Sunday: 9am-5pm

Bank holidays: 9am-5pm

North Cambs Hospital, Wisbech

Monday -Friday – 8.30-6pm

Saturday/Sunday – closed

Mental Health – 111 option 2

There is a new First Response Service (FRS) in Cambridgeshire and Peterborough which gives those in mental health crisis the opportunity to get access to help quickly, by calling NHS 111 and selecting option 2*.

The new service allows patients or carers to speak to specially-trained mental health staff who can provide advice, support, and signposting to other services. The service is available 24/7, 365 days a year. Calls to NHS 111 are free from a landline or mobile phone.

Dental emergency and out-of-hours care

If you think you need urgent care, contact your usual dentist as some practices offer emergency dental slots and will provide care if clinically necessary. You can also call NHS 111, who can put you in touch with an urgent dental service.

New Patient Registration

We are happy to take on new patients in the Milton and Landbeach area. The practice does not have capacity at this time to register new patients who live outside the practice boundary.

If you live within our practice area you are welcome to register with us and our reception staff will be happy to guide you through the procedure.

You will need to complete a registration form (GMS1) and a health questionnaire which will provide useful information whilst we wait for your medical records to arrive from your previous doctor.

All new patients are required to have health check with a member of the healthcare team to ensure that any required tests are up to date.

If you are taking regular medication, new patients are required to see a doctor before any repeat medication can be prescribed.

Medical treatment is available from the date of registration. Please contact reception for further information.

Allocated GP: All existing patients not already allocated a named GP will have a doctor allocated to co-ordinate their care by 30 June 2015. To find out who your named doctor is please ask a receptionist. You remain free to see any doctor at the practice.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.

pdf A Patient Guide to GP Services

Online 'Pre-Registration' With The Practice

You may print off a registration form, fill it out and bring it in with you on your first visit to the practice. You can also scan the completed form and email it to us at admin.miltonsurgery@nhs.net

You will need to complete all of the forms below. These can be printed off and completed before you come to the surgery. The forms can also be emailed to the above email address along with your registration form.

pdf Registration Form

Summary care record

Ethnicity

Adult health questionnaire

Under 16 questionnaire

Registration policy

Patient participation group

Consent for SMS messaging

Who to contact when you need to see a doctor or nurse

Information about your rights.

Freedom of Information Act 2000

Practice Leaflet

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages

English	Urdu
Albanian	Hindi
Arabic	Lithuanian
Bulgarian	Polish
Chinese (Cantonese)	Portuguese
Chinese (Mandarin)	Spanish
Russian	French
Turkish	Punjabi
Gujerati	Somali
Croatian	Bengali
Farsi

Temporary Registration

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact your local practice. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

pdf Download the Temporary Resident Registration Form