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Noticeboard

 Winter Pressures


Additional appointments available at this practice


 


We are making more appointments available for patients at this practice. Additional appointments can be booked from the end of January until the end of March 2018. This is because we know that there are times you want to be able to see a GP at short notice.  We also know that over winter lots of people have seasonal illnesses which require more than a pharmacy but don’t need emergency treatment.


The extra appointments are bookable by ringing reception on the usual number


If you are not able to attend an appointment you have booked, for whatever reason, please let us know. We can then offer that appointment to someone else who needs it.


Alternatively, there are a wide range of other local NHS services available, including:



  • NHS 111


NHS 111 can help residents if they need medical help or advice urgently but it’s not a life-threatening situation. Open 24/7, 365 days a year, NHS 111 connects patients to a team of fully trained call advisers who are supported by experienced nurses, paramedics, and GPs.


 


They will ask questions to assess the symptoms, and give healthcare advice or direct the caller to a local NHS service. If necessary, they can also call an ambulance or direct people straight to A&E. Calls to NHS 111 are free from a landline or mobile phone.


 



  • GP out-of-hours service (OOH)


You can access the GP out-of-hours service by calling NHS 111. The NHS 111 team will assess your condition over the phone and if they think you need to be seen by a health professional, they will refer you to the OOH GP service.


 



  • Self-care


Many minor illnesses can be treated at home with basic medicines that are available from your local pharmacy. Stocking up on essential medicines can help you avoid a trip to the GP or even A&E. Medicine cabinet essentials include:



  • painkillers such as aspirin, paracetamol, and ibuprofen

  • anti-diarrhoea tablets and rehydration powders

  • indigestion treatment

  • bandages and plasters

  • antiseptic cream or spray

  • first aid kit


 



  • Pharmacies


Local pharmacies can offer expert advice and treatment for a wide range of common conditions and minor injuries.


 


Pharmacies can help with a range of things including aches and pains, hangovers, colds, emergency contraception, and non-prescription medication. General opening times for pharmacies can be found at www.nhs.uk


 



  • Minor Illness and Injury Units


There are a number of Minor Illness and Injury Units (MIIU) across the county that can treat a range of minor illnesses and injuries such as sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, bites and stings. No appointment is needed.


 


Peterborough MIIU


Monday – Sunday: 8am-8pm


Bank holidays: open 8am-8pm


 


Ely MIU


Monday – Friday: 8.30am-6pm


Saturday/Sunday: 8.30-6pm


Bank holidays: 8.30-6pm


 


Doddington MIU


Monday – Friday: 8.30am-6pm


Saturday/Sunday: 9am-5pm


Bank holidays: 9am-5pm


 


North Cambs Hospital, Wisbech


Monday -Friday – 8.30-6pm


Saturday/Sunday – closed


 



  • Mental Health – 111 option 2


There is a new First Response Service (FRS) in Cambridgeshire and Peterborough which gives those in mental health crisis the opportunity to get access to help quickly, by calling NHS 111 and selecting option 2*.


 


The new service allows patients or carers to speak to specially-trained mental health staff who can provide advice, support, and signposting to other services. The service is available 24/7, 365 days a year. Calls to NHS 111 are free from a landline or mobile phone.


 



  • Dental emergency and out-of-hours care


If you think you need urgent care, contact your usual dentist as some practices offer emergency dental slots and will provide care if clinically necessary. You can also call NHS 111, who can put you in touch with an urgent dental service.


 

Welcome to Milton Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Care Quality Commission

Read our most recent report is on the CQC website.  Please click http://www.cqc.org.uk/location/1-548043697 to access the report.

Online access to medical records

In addition to online access for appointments and repeat prescriptions, patients may now have access to their medical records online.  Please come to the surgery and ask for the appropriate form and conditions of use, or download it here.  Please allow 14 days for this level of access.  The surgery will need to see 2 forms of identification - one with a photograph and one to confirm address. 
 

 

 

(Site updated 20/02/2018)
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